2. Meta
  3. Data Protection Declaration

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Data Protection Statement

A. Data Controller

We are pleased that you are visiting a website of Volkswagen AG, Berliner Ring 2, 38440 Wolfsburg, Germany, vw@volkswagen.de, registered in the Commercial Register of the Municipal Court Braunschweig (Braunschweig District Court) under No. HRB 100484 (Commercial Register, Section B) ("Volkswagen AG"). The following paragraphs provide information on the processing of your personal data by Volkswagen AG in connection with your visit to the website.

B. Processing of your personal data

I. Processing of protocol data

When you visit our website, we process the following log files from you, which do not allow any inference to your person:

  • An anonymous cookie ID which does not make it possible to infer your IP address,
  • The operating system you are using, the web browser you are using and the screen resolution settings which you are using,
  • The date and time of day of your visit,
  • The web sites which you have visited of us and
  • The web site from which you are visiting our web site.

The legal basis for processing this personal data is our legitimate interest of being able to provide the website properly (Article 6 paragraph 1 letter f GDPR). This personal data is only being processed as long as you access our website.

II. Contact form

You can contact us via a contact form and send us a request. In this context we process the following data: name, e-mail address, subject and message. We process the data provided by you in order to contact you and process your request (cf. Article 6 Paragraph 1 letter b GDPR).

We will delete your data as soon as we have answered your enquiry to your satisfaction, unless other retention periods (e.g. tax retention periods) prevent this.

C. Use of Cookies and Tracking Tools

I. General Information

Volkswagen AG uses various cookies on its websites. Cookies are small files containing configuration information that are stored on your end device. Cookies can basically be divided into three categories. There are cookies which are essential for the functionality of the website (so-called functional cookies), cookies which increase the level of comfort when visiting a website and, for example, save your language settings (so-called comfort cookies) and cookies which are used to create a pseudonymised user profile (so-called tracking cookies). This website only uses functional cookies.

The processing of functional cookies is necessary to enable you to visit the website (Article 6 Paragraph 1 letter b GDPR).

Tracking cookies are only set if the website visitor has given his/her consent (Article 6 Paragraph 1 letter a GDPR). Consent is given via the so-called cookie banner, which must be actively clicked on.

You can revoke your consent to the data processing described above by using the listed cookies and tracking tools at any time with effect for the future by clicking on the following link and changing your currently set preferences in our Cookie Consent Manager:

Manage my cookie preferences →

For more information about our cookies, please see the Cookie Policy.


II. Adobe Analytics

This website uses the web analysis tool Adobe Analytics to evaluate user access to this website. Data processing is in so far is based on your consent (Article 6 paragraph 1 letter a GDPR).

For evaluation purposes, cookies are stored on your end device and information about them is collected, which is also stored on servers of our data processor Adobe Systems Software Ireland Limited ("Adobe"). Access to the information by Adobe Systems Incorporated, a U.S.-based company, cannot be excluded. EU standard contractual clauses have been agreed to, to offer adequate safeguards on data protection for the processing in non-European countries. You have the right to be informed about this standard contract as part of the information provided.

A direct personal reference of the information stored on the Adobe servers is excluded, because Adobe Analytics is used with the settings "Before Geo-Lookup: Replace visitor's last IP octet with 0" and "Obfuscate IP-Removed". The setting "Before Geo-Lookup: Replace visitor's last IP octet with 0" ensures that the IP address is anonymized by replacing the last octet of the IP address with zeros before this so-called geolocalization. The approximate location of the user is added to the tracking packet for statistical evaluation, which still contains the full IP address. Before the tracking packet is saved, the IP address is replaced by a single fixed IP address - this is called a generic IP address - if the setting "Obfuscate IP -Removed" is configured. This means that the IP address is no longer contained in a stored data record.

D. Social Media

Volkswagen AG does not use so-called social media plug-ins (‘plug-ins’) to display texts from social networks such as Twitter, Facebook, Instagram or YouTube on this website, so that when the Volkswagen Newsroom is called up, no personal data is initially passed on to the social media providers. When you click on the content of social media providers on our website, a notice appears. You will be notified that you are either leaving the website and going to the site of a third-party provider or that the selected content of the social media provider is displayed on this website. Only by confirming the notice do you give your consent to data processing (Article 6, paragraph 1, letter a GDPR) and access the websites or the content of the social media provider. To play the videos via YouTube, for example, the provider’s JavaScript is loaded. The provider receives the information that you have accessed the video or image via our website. This happens regardless of whether you have created a user account with the respective social network and are logged in there. If you are logged in to the social network, the provider can assign this data directly to your user account. It is possible that the respective social media providers use the data to create user profiles.

Volkswagen AG has no influence on the data collected by the provider and its further processing. For the purpose and scope of the data collection and the further processing and use of the data by the providers, as well as your rights and possible settings to protect your privacy, please refer to the data protection declarations of the respective providers.

E. Your rights

You may assert your rights below against Volkswagen AG at any time upon a free-of-charge basis. For further information concerning the exercise of your rights, please see also below section "Your Contact Person".

Right of Access by the Data Subject: You shall have the right to receive information from us regarding the processing of your personal data.

Right to Rectification: You shall have the right to demand that we correct your personal data which are incorrect and/or incomplete.

Right to Erasure: You shall have the right, in the event that the requirements specified in Art. 17 of the GDPR have been met, to demand the deletion of your data. Thus, in accordance with this Article 17, for example, you may demand the deletion of your data insofar as these data are no longer required for the purposes for which they were collected. Furthermore, you may demand the deletion of these data if we process your data based upon the consent which you have granted and you then withdraw this consent.

Right to Restriction of Processing: You shall have the right to demand the restriction of the processing of your data if the requirements specified in Art. 18 of the GDPR have been fulfilled. This is, for example, the case if you dispute the correctness of your data. For the duration of the verification of the correctness of the data, you may demand the restriction of the processing.

  • Right to Object: Insofar as the processing is [undertaken] based upon an overriding interest or your data are used for the purposes of direct advertising, you shall have the right to object to the processing of your data. An objection shall be permissible (sic!) if the processing either is carried out in the public interest or in the exercising of official authority or owing to a justified interest of Volkswagen AG or of a third party. In the event that you object, we request that you state your reasons to us regarding why you are objecting to the data processing. In addition, you shall have the right to object to the data processing for the purposes of direct advertising. This shall also be valid for profiling insofar as this is undertaken in conjunction with the direct advertising.

Right to Data Portability: Insofar as the data processing is undertaken based upon a consent or a fulfilment of a contractual agreement and this is also undertaken while using an automated processing system, you shall have the right to receive your data in a structured, commonplace and machine-readable format and to transfer these data to another data processing service provider.

Right of Revocation: Insofar as the data processing is undertaken based upon a consent, you shall have the right to withdraw your consent for the data processing, with effectiveness for the future, at any time and upon a free-of-charge basis.

Right to Complain: You shall also have the right to complain to a government supervisory authority (e.g. to the State Data Protection Officer for Lower Saxony, Germany) regarding our processing of your data.

F. Your contacts

Contact Person for Exercise of Your Rights

For further information concerning the exercise of your rights, please see https://datenschutz.volkswagen.de.

Data Protection Officer

Our Data Protection Officer shall support you as your contact person on all data protection-related matters:

Data Protection Officer of Volkswagen AG
Berliner Ring 2, 38440 Wolfsburg


Status: December 2021


Important note

When you access this link, you leave the pages of Volkswagen AG. Volkswagen AG does not claim ownership of third-party websites accessible via links and is not responsible for their content. Volkswagen has no influence on the data that is collected, stored or processed on this site. You can find more detailed information on this in the data protection declaration of the provider of the external website.

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